By clicking in the box and submitting will be considered that you are agreeing to accept and comply with the Term and conditions mentioned bellow. Or otherwise also it is applicable to all visitors, users and others who access or use the Service. www.ayurdoctor.com is an initiative by VIVI DIGITAL PLATFORM LLP. This website is a platform to interact among Ayurveda professional and public for knowledge sharing.
While using this website you may be asked to provide information including, not limited, your personal health information, credit card information and any other information. You are responsible to keep your secret code, password, OTP etc.
I understand that using services through this website may involve fees/ charges. It is your choice and decision to opt this option and I am ready to follow the payment policy of this website
The minimum age of the user must be 18 years. In case of minor, the presence and supervision of the parent or legal guardian is must.
This web site is not to address or treat or take medical treatment for any Medical Emergency.
This website is not a substitute for hospital / clinic visit or a personal consultation with health professional.
You should always verify with a qualified registered medical practitioner before you adapt any advice and recommendation you received through this website
Using this website to gain health information or any other information if your choice, ayurdoctor.com is not insisting or recommending you to take any decision. You are sole responsible for the use of this website and its services. We always recommend you verify the information in the website before taking a decision.
Ayurdoctor.com is platform provider where the third party or Ayurveda professional can create and maintain the account. These account holders can showcase, advertise, publish, sell their skills/knowledge / product through ayurdoctor.com. The corresponding account owners are responsible for the activities through ayurdoctot.com. User is responsible to verify to purchase or follow them.ayurdoctor.com is not responsible for the direct deals and financial transaction with the service providers. For any dispute or refund, user have to directly contact and manage it with the service provider.
Choosing health advisor is your choice
You have the liberty to decide the data sharing with the service provider. Sharing medical details or any sensitive details is your choice. You are sole responsible for data sharing.
Video visibility is your option and you are responsible for any consequences related to it. We never recommend you expose the body parts through this website. We suggest you to have a personal visit to authorized medical Centre in such health condition.
As a user of this website I declare that I will only give true and genuine information through this website
The services through this website will not be covered under any insurance
Consent to Participate in Telemedicine Consultation is the responsibility of the service provider
You consent to, agree to and understand the following with regards to usage of our website and/or to participate in a telemedicine / video consultation:
video conferencing technology used consultation will not have equal quality as of a direct consultation with healthcare provider.
As multiple technology involved in this service, there is chance of failure of the service to this technology, including interruptions, unauthorized access and technical difficulties. This website is not responsible for the strength of the internet of the service provider and user. Both service provider and user are responsible to maintain good quality internet availability to avail insurrection in the service.
Minimum and maximum time for membership approval : The minimum and maximum time will be mentioned in the corresponding membership description otherwise or in general the Minimum :12 hours and Maximum 7 working days.
Minimum and maximum time for Product dispatch : The minimum and maximum time will be mentioned in the corresponding product description, otherwise or in general the Minimum : 24 hours and Maximum 20 working days after receiving the order.
The service provider or user can discontinue the telemedicine consultation at any point of time if there is any misconduct during the session/videoconferencing and should inform ayurdoctor.com as early as possible/within 24 hours.
ayurdoctor.com may adapt / integrate third party for video conferencing technology or any other technology provider to operate the services of this website. The user has to follow their terms and condition also in such case.
User health/any information may be shared with other individuals for scheduling and billing purposes.
User has the right to ask the service provider to be alone in the room to maintain confidentiality of the information.
As an Ayurveda doctor /hospital /service provider/Ayurveda professional hereby declare that all the information I have given are true.
As an Ayurveda doctor /hospital /service provider/Ayurveda professional I will adhere and follow the medical ethics and humanity at its best.
As an Ayurveda doctor /hospital /service provider/Ayurveda professional I will maintain the mutual respect in all the aspects.
As an Ayurveda doctor /hospital /service provider/Ayurveda professional I will not use this website or its services for any research purpose without the written consent from www.ayurdoctor.com and the people involved.
As an Ayurveda doctor /hospital /service provider/Ayurveda professional I agree that I will maintain the confidentiality of the information and data
As an Ayurveda doctor /hospital /service provider/Ayurveda professional I ensure my best effort to provide right guidance to the users to promote better health
The user is responsible to verify the genuinely of the job vacancies posted in this website. Ayurdoctor.com is not responsible for any financial/ material / social / ethical liability related to it.
The user is responsible to verify the genuinely of the trade / classified posts in this website
The write ups / readable available in this this website in only or reading purpose. The user should always verify the genuinely of the content.
The medicine / product descriptions in this website is only for reading purpose. The user should always verify the genuinely of the product. Use of the products mentioned in this website should be under the supervision and advice a qualified professional.
Advertisement may be placed in this website on various content by ayurdoctor.com / or by the third party
Other websites or search engines or another application may link the pages or content of this website. Ayurdoctor has limitations to control such activities. The user is responsible to coordinate with that particular party or website or search engine to resolve your concerns.
The online shopping segment is a just a platform to showcase the products and to dispatch the products against the order in the provided address by the buyer. The service and delivery is only available in India. The manufacturer is the responsible for its quality, quantity and Genuity. The user is responsible to verify the quality and Genuity of the products. Ayurdoctor.com sending the products through third party. The postal/courier / logistics provider is responsible of once the product is the dispatched from Ayurdoctor.com. Ayurdoctor will be helpless to resolve the issue with the third-party. The delay may happen because of various reasons, the customer here by agreeing to cooperate the delay for the dispatch and delivery is such scenarios. The product price displayed in the website may be more than MRP. Postal / courier / shipping charges, packing charges and service charge will be additional to MRP. The customer here by agreeing and accepting this pattern for price / cost. The customer is responsible to check /verify the product and its condition. Any complaint / dispute / damage of the product needs to be reported to Ayurdoctor through email or form submission in the website with in 1 hour of receiving the product. Buyer is responsible to check the and verify the condition at the time of receiving the parcel from the postal/courier agency , Infront of the delivery person . Incase of damage and any dispute , buyer should show the same to the delivery person also immediately report the same to Ayurdoctor.com.
User is responsible to verify the genuinely of the News and events in this website. It might be sourced from third part or posted by the users and by ayurdoctor.com admin
Earn money through Ayurdoctor program
Earn money program is an initiative by ayurdoctor.com to appreciate and encourage the writers who is posting the content in ‘Writeup ‘ section in ayurdoctor.com. Each 1000 unique visitor , the publisher will be eligible for INR1000.The publisher is responsible to claim this benefit when his/her post reach the eligibility. Unclaimed earning will be considered as invalid after 100 days after the day reached the eligibility level. This encouragement gift can be paid as cheque or bank transfer or DD or through possible money transfer options as per the choice of ayurdoctor.com and its holding company in favor of the register name with ayurdoctor.com .The posts from out side India will not be included in this earn money program and payment to outside India is not possible . The counting of unique clicks/unique visits will be calculated up on the program set by ayurdoctor.com management .Ayurdoctor management reserve the right to modify settings at any point of time without any notice .ayurdoctor.com reserves all rights to abort this program at any point of time with out any notice, in such scenario all the pending payments / eligible post will also be considered as aborted and will not process for any payments and compensation .Any malpractice and fraud practice to increase the clicks will lead to the termination of the registration and posts/ writeup with ayurdoctor.com. Ayurdoctor authorities reserves the right to withdraw this reward/compensation offer at any point of time without any prior notice. This offer is to just to encourage the talents. Earn through Ayurdoctor is not an assured earning plan or a compensation offered activity. It is just an appreciation effort within the limits of Ayurdoctor.com. Ayurdoctor is not calling any Write up/ article etc by offering payment or compensation.
The segment classified is to enhance the efficiency of the communication. The uses are responsible to verify the genuinely of the items and transaction. Ayurdoctor.com not recommending any products or items. We always recommend to verify directly, and proceed the transaction if you are completely satisfied.
The Job published in this website by the users and the employers. Ayurdoctor not verifying the genuinely of any posts. The user / applicant is responsible to verify the authenticity and genuinely of the job post .Ayurdoctor is not recommending or advocating any of the job posts and its content.
The resume segment is a platform for Job seekers to showcase their resumes in this website. Ayurdoctor not verifying the genuinely of any resumes. The user / employer is responsible to verify the authenticity and genuinely of the job post .Ayurdoctor is not recommending or advocating any resume and its content.
Any user should not Re-publish material and/or content and/or services you published or offered to this website without our written consent and no objection.
Sell, rent or sub-license material and/or content and/or services / web space from our website not allowed
Reproduce, duplicate the material and/or content and/or services for any purpose is not allowed
Use of this website / content / service in any way that causes, or may cause, damage or impairment of anything or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity is strictly prohibited and it may lead to legal action .
Using this website and services to copy, store, host, transmit, send, use, publish or distribute any material which consists of or is linked to any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or any other malicious computer and/or mobile/smartphone software or code through or onto our Services is not allowed
The act to conduct any systematic or automated data collection activities including without limitation scraping, data mining, data extraction and data harvesting on or in relation to our website and/or service is nor permitted.
Not to use this website Services to transmit or send unsolicited commercial communications.
Should not use this website and Services to transmit any illegal messages or marketing / promotional messages of self or of third party is not permitted.
Not allowed to do any activity to impersonate any person or entity will not be allowed
All the activities / data / service through this website should comply with local, state, national or international law.
Any language other than English is not allowed to use in/through this website. Code language is strictly not allowed
We are not offering any warranty or guaranty for the services or not claiming any cure to any health condition
Company does endorse or recommend or imply recommendation in any manner or form any Healthcare Provider, Health advice, test, procedure, opinion or any other information that may be mentioned on our Site. We recommend healers and users to make use of the allowed time to interact to promote better health. We are not recommending medical proscription through this website
Our Services may interrupted during maintenance, repairs, upgrades, updates or network or equipment failures. We may discontinue some or all of our Services, including certain features and the support for certain devices and platforms, at any time without any prior notice . Events beyond our control may affect our Services, including but not limited to natural calamities.
There may be service down time at any time till the issue is fixed completely. The service will not be available during this time and there won’t be aby compensation for this down time of service. It may happen without any notice and intimation. Users here by agree on this point and declaring that it is acceptable
www.ayurdoctor.com reserves the right to allocate and restrict access to the user to some areas of the website or restrict access to entire website.
you must ensure that the user ID and password to access this website are kept secure confidential with you.We are not responsible for the loss of the credentials.
www.ayurdoctor.com reserves the right to disable your user ID and password without notice or explanation.
In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to our website and, for whatever purpose.
You grant to the company a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to the Company the right to sublicense these rights, and the right to bring an action for infringement of these rights.
Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or the Company or a third party
You must not to share, upload material (including without limitation text, images, audio material, video material and audio-visual material) of any kind that may contain any content or expressions of hate, abuse, offensive images or conduct, obscenity, pornography, sexually explicit, medically inappropriate, or any material that could give rise to any civil or criminal liability under applicable law or regulations.
Company reserves the right to edit or remove any material submitted to our website and/or stored on servers, or hosted or published upon our website.
You fully and completely understand and agree that we cannot ensure the availability if your desires language for service with healer and you understand that this website is not recommending to conduct a consultation with a healer in a language in which you are not proficient. You fully and completely understand that Company is not liable for any errors or omissions in translation in any event.
You agree to pay all fees or charges in accordance with the fees, charges due and payable. You authorize ayurdoctor.com or its owner to immediately invoice your credit card or any other payment account and/or payment methods provided for any and all fees and charges due and payable and agree that no additional notice or consent is required for us. Fees or charges are net of any applicable taxes and you will be responsible for payment of any and all such taxes and any related penalties applicable if subject to such taxes in any applicable jurisdiction. You agree to indemnify Company for any liability or expense incurred in connection with any such taxes. Company may automatically charge and/or withhold such taxes for services to be delivered within any jurisdictions that it deems is required. Unless otherwise agreed to by Company in writing, all fees paid are non-refundable. Your credit card information and other financial data needed to process your payment are collected and stored by third party payment processors, and we may collect some information. The use of your data by any such third party payment processors is subject to their privacy policies. Company reserves the right, without notice, to modify, change, terminate, or suspend service for a subscription plan you are on if, for any reason, payment for such plan is not made or cannot be processed on the due date. The user is hereby agree the details provided for the payment is with their own wish and interest and ready to take the all responsibility related to its security and confidentiality.
Refunds and cancellation
Unless otherwise provided by law or by a particular Service offer, all purchases are final and non-refundable.
If you believe that Company has charged you in error, you must contact us within 14 days of such charge through email . No credits will be given for any charges more than 14 days old. We reserve the right to issue credits at our sole discretion. If we issue a credit, we are under no obligation to issue the same or similar credit in the future. This refund policy does not affect any statutory rights that may apply.
You will be ineligible for a refund of any type; if at any time, you have behaved inappropriately or used inappropriate language.
You are responsible for monitoring your financial accounts and statements.
In general, we are not encouraging the practice of cancellation once a purchase or booking is done, still we will consider your cancellation attempts is unavoidable circumstances and you may cancel your purchase or booked appointment at any time.
Cancellation after 48 hours from the time of the purchase is non-refundable.
Immediate cancellation after the purchase or cancellation within 24 hours of the purchase, you will be eligible for 95% refund.
50% refund is applicable for the cancellation if it is after 24 hours of purchase and before 48 hours
For online consultation booking , the refund is not applicable if the cancellation within 48 hours to the appointment time even the booking is done with in 48 hours ( It may vary if the service provider has a different policy )
The Ayurdoctor.com or the service provider can cancel the appointment / purchase at any point for time without any notice and you cannot claim for any compensation. You can initiate a request to the company, or the service provided accordingly in such scenario.
If you have done the payment directly to the service provider, the particular service provider is responsible for refund and any such dispute. If the service provider is using any third party platform to provide the services , the user is responsible to read ,understand and follow the terms and conditions / refund / cancellation policy etc mentioned in that particular platform or by the service provider , Ayurdoctor has limitations in such scenario hence not responsible for the same.
In online shopping , Cancellation after dispatch of the product is non-refundable.
Immediate cancellation after the purchase or cancellation within 24 hours of the purchase, you will be eligible for 95% refund.
70% refund is applicable for the cancellation if it is after 24 hours of purchase and before the dispatch.
In case of damage, or any other dispute, a reasonable refund will be offered after the investigation. It may take 15 to 30 days.
Applicable refund will be provided in the form of Electronic Coupon (E-Coupon) sent to the registered Email ID of the Primary Account Holder or cheque in the name of account holder or bank transfer in the name of the account holder. Refund method is the choice of the company not the user
Any announced promotion by the ayurdoctor.com will be applicable in ayurdoctor.com website only
The terms and condition are applicable for any gift coupon or any such promotion according to the promotion
Gift Coupon cannot be combined with any other offer, promotion or coupon.
You agree that the information you provide during your registration or at any other time while using or accessing our service on our mobile application or Site including but not limited to your name, email, password, country and certain other information (collectively “Account Information”) is true, accurate, current and complete.
You agree not to transfer or share your account password with anyone or create more than one account for the use of our Services.
The company reserves the right to take any and all action, as it deems necessary or reasonable, regarding the security of the Site and your Account Information and to prevent fraud.
While using Company Site and/or Mobile Applications, you agree to meet the system requirements, including but not limited to having the required device, operating system, internet connection as well as any and all other requirements needed for us to perform our services.
If you are a User /Patient, you accept full and complete responsibility for yourself in the use of the Services. You understand as well as fully and completely accept that obtaining services through the Company’s Site and/or Mobile Applications, from the Healthcare Provider/service provider is solely at your own risk and you assume full responsibility for all risk associated therewith, to the extent permitted by law. By using the Service, you agree to not hold the Company liable in any way for any malpractice or substandard treatment the Healthcare Provider / service provider may render.
It is the user’s responsibility to confirm that a service Provider is in good standing with his or her respective licensing board(s) at the time of using the Service.
If you are a Healthcare Provider/ service provider , you accept full and complete responsibility for your Patients as well as yourself in the use of this Service. You are also fully and completely responsible for the quality of the services you provide during your use of the Service and for complying with all applicable laws in connection with your use of the Service. You are fully and completely responsible for obtaining any and all Federal, State and local licenses and certifications which may be required to practice your profession when using this Service and maintaining malpractice and liability insurance in compliance with regulatory and local requirements. You are also responsible for obtaining Patient consent if required by law and complying with any and all privacy laws applicable to the use of this Service with your patients. You must take steps to protect privacy and confidentiality of your patients. You are not allowed to substitute or subcontract for your offered service or personal presence
If you are a healthcare Provider, you may register to participate as healthcare experts in the use of this Service. Healthcare Provider whose licenses are or become suspended or revoked, for any reason, are not permitted and agree not to participate in any way in the use of service.
Associates of the website
Our Service may contain links to third party websites or services that are not owned or controlled by the Company.Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of any such content, goods or services available on or through any such websites or services.
We may modify, suspend, or terminate your access to or use of our Services anytime for any reason.
You agree to follow all the terms and condition of healerhood.com or its owner or authorized representative.
The use of the Website, Mobile Applications’ Services and Content is at your own risk.
When using our Website and/or Mobile Applications, information will be transmitted over a medium that may be beyond the control and jurisdiction of the Company. Company assumes no liability for or relating to the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of our Website and/or Mobile Applications.
The Company Website and/or Mobile Applications, and the content are provided on an “as is” basis. The Company, ITS LICENSORS, AND ITS SUPPLIERS, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIM ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES RIGHTS, AND FITNESS FOR PARTICULAR PURPOSE. Without limiting the foregoing, Company, its licensors, and its suppliers make no representations or warranties/ guarantee for any thing.
Changes and Revisions
We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. We recommend you to periodically, weekly, review the rems and condition, Private policy, payment, cancellation and refund policy page available in this website.
If you have any questions about these Terms and Conditions, please contact us by filling in details in our Contact Us page available in this website
In this policy, the words “you” and “your” mean any person or that person’s authorized representative who agrees to our Terms and Conditions and who has requested from us any product and/or service offered by us. The words “we”, “us” and “our” means and its world-wide affiliates, which provide requested products or services. The word “Information” means personal, financial and other details about you that you provide to us and we obtain from others including through the products and/or services you use.
You acknowledge, authorize and agree as follows:
Collection and Usage:
We may collect Information from you including:
Personal identification details about you and your background, including your name, address, contact information, date of birth, and other identification, Personal identification details about you and your background, including your name, address, contact information, date of birth, and other identification, professional qualification, Professional experience , educational certificates , legal registration certificates , national identity proof , social media presence , references, medical history, medical information, records of your interactions, transactions and/or dealings with us over the phone, on your mobile device or through email or the Internet
Details about your browser’s activities, your browser or mobile device
Determine your location through use of various technologies
Cookies that may uniquely identify your browser or your User Account
Your preferences and activities.
You authorize the collection of Information to us as required in order to serve you as our customer and to administer our business, including but not limited to:
Verify and process your accounts, transactions and reports
conduct statistical research on individual or aggregate health or medical trends
comply with applicable laws and requirements of regulators, including self-regulatory organizations.
We may collect, use, preserve, and share your information if we have a good-faith belief that it is reasonably necessary to: (a) respond pursuant to applicable law or regulations, to legal process, or to government requests; (b) enforce our Terms and Conditions and any other applicable terms and policies, including for investigations of potential violations; (c) detect, investigate, prevent, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our users, or others.
We may disclose Information, in response to a court order or any legal formalities.To meet requests for information from regulators, including self-regulatory organizations of which we may be a member or participant, or to satisfy legal and regulatory requirements applicable to us
to payment card networks in order to operate or administer the payment card system that supports the products, services or accounts you have with us (including for any products or services provided or made available by the payment card network as part of your product, services or accounts with us), or for any contests or other promotions they may make available to you
when we buy a business or sell all or part of our business or when considering those transactions
to help us collect a debt or enforce an obligation owed to us by you where permitted by law
We may share Information world-wide for the following purposes:
to manage your total relationship within us, including servicing your accounts and maintaining consistent Information about you to manage and assess our risks and operations, including to collect a debt owed to us by you to comply with legal or regulatory requirements.
You may not withdraw your consent for these purposes
We may also share Information world-wide to allow other businesses to tell you about products and services.
Your medical history and/or medical information may be shared within our employees, Health Care Providers, Contractors and Agents who need to know that information in order to enable them to provide effective services and/or products.
We may also use your Information for marketing purposes, including to:
tell you about other products and services that may be of interest to you, including those offered by other businesses and third parties we select
determine your eligibility to participate in contests, surveys or promotions
conduct research, analysis, and surveys to assess your satisfaction with us as a customer, and to develop products and services
contact you by telephone, fax, text messaging, or other electronic means like internet, mail, email and other methods.
With respect to these marketing purposes, you may choose not to have us:
contact you periodically either by telephone, fax, text message, internet, mail, email, or all of these methods, with offers that may be of interest to you
contact you to participate in customer research and surveys.
When speaking with one of our telephone service representatives, internet live chat agents, and/or Video Conferencing and chat with our Health Care Providers, or messaging with us through social media, we may monitor and/or record our discussions for our mutual protection, to enhance customer service and to confirm our discussions with you.
We will not be responsible for the information loss or privacy loss due to the incorrect information provided by you.
We make efforts in good faith to receive, transmit and store Personal Information in a secure environment but we cannot guarantee that there will be no unintended disclosures of your Personal Information
Company has no control on the video and chat sessions both user and provider are responsible for the same.
We work hard to protect us and our users, from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
We review our information collection, storage and processing practices, to guard against unauthorized access to systems.
We restrict access to personal information to our employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
In order to prevent, detect or suppress financial abuse, fraud, criminal activity, protect our assets and interests, assist us with any internal or external investigation into potentially illegal or suspicious activity or manage, defend or settle any actual or potential loss in connection with the foregoing, we may collect from, use and disclose your Information to any person or organization, fraud prevention agency, regulatory or government body, the operator of any database or registry used to check information provided against existing information, or other insurance companies or financial or lending institutions. For these purposes, your Information may be pooled with data belonging to other individuals and subject to data analytics.
Revisions / Editions / Changes / Amendments
Note :The term company , we , us ,our,ayurdoctor.com,ayurdoctor ,website admin, VIVI Digital platform LLP , refer to the authorized person or team / owner of this website and mobile application